DELIVERY POLICY
Normally, after CCHAT receives the order information from the Customer, we will process the order within 24 hours and respond to the customer regarding payment and delivery.
The normal delivery time will be about 3-5 days from the date the customer's order is confirmed or as agreed with the customer when ordering.However, there will also be cases where delivery is extended due to the following force majeure reasons:
01
CCHAT staff cannot contact the customer by phone, so they cannot confirm the order or hand it over to the shipping carrier.02
The address or phone number provided by the customer is incorrect.03
The number of orders at CCHAT is overloaded, causing order processing to be delayed.04
The shipping partner encounters problems causing delivery to the customer to be delayed.To check information or order status, please call Hotline 0868 506 800 for CCHAT customer service staff to check for you.
You can completely check the product before receiving and paying the delivery staff. In case of any issues, please contact 0868 506 800 immediately for timely support.Was this article helpful?Have feedback or questions? Reach out to us at cskh@cchat.vn or call 0868 506 800 Customer Service for assistance, thank you!
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CCHAT Store System
CChat - Ba Trieu: 58B Ba Trieu, Hoan Kiem, Hanoi
CChat - Chua Boc: 187 Chua Boc, Dong Da, Hanoi
CChat - Pham Ngoc Thach: 102A.B1 Pham Ngoc Thach, Dong Da, Hanoi
CChat - Nguyen Trai: 338 Nguyen Trai, Nam Tu Liem, Hanoi
CChat - Hang Voi: 42 Hang Voi, Hoan Kiem, Hanoi
CChat - Hai Phong: Floor 2 Aeon Mall Hai Phong
CChat - Le Duan, Da Nang: 47 Le Duan, Hai Chau, Da Nang
Business Partnership
Trang Anh Manufacturing & Trading Co., Ltd.. Address: No. 38, Lane 27 Ly Son, Group 30, Ngoc Thuy Ward, Hanoi City, Vietnam. Tax Code: 0108731654
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