TERMS OF SERVICELast updated: January 1, 2025Welcome to CCHAT. By accessing and using our website, you agree to comply with the following terms and conditions. Please read carefully before using our services.
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CONDITIONS OF USE• By accessing the website cchat.vn, you confirm that you are at least 18 years old or have parental/guardian consent to use our services.• You agree to use the website for lawful purposes and not to infringe on the rights of third parties.• CCHAT reserves the right to refuse service, terminate accounts, or cancel orders if any violation of these terms is detected.
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USER ACCOUNTS• When registering an account, you must provide accurate information and update it when changes occur.• You are responsible for maintaining the security of your login credentials and all activities that occur under your account.• Each customer is only allowed to own one account. CCHAT reserves the right to cancel duplicate accounts.• If you detect unauthorized access to your account, please notify us immediately via hotline 0868 506 800.
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ORDERS AND PAYMENT• All orders placed on the website must follow CCHAT's confirmation process.• Product prices may change without prior notice. The applicable price is the price at the time of ordering.• CCHAT accepts the following payment methods: COD (Cash on Delivery), bank transfer, and e-wallets.• We reserve the right to cancel orders if fraud or inaccurate information is detected.• Product colors displayed on the website may differ from reality due to screen configurations. This is not a product defect.
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INTELLECTUAL PROPERTY• All content on the website including logos, images, text, and designs are the property of CCHAT.• It is prohibited to copy, distribute, or use website content for commercial purposes without written permission.• Trademarks and brands appearing on the website are the property of their respective owners.
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LIMITATION OF LIABILITY• CCHAT is not responsible for any damages arising from the use or inability to use the website.• We do not guarantee that the website will operate continuously, error-free, or virus-free.• CCHAT is not responsible for the content of third-party websites linked from our website.
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GENERAL TERMS• CCHAT reserves the right to change these terms at any time. Changes take effect immediately upon posting on the website.• These terms are governed by Vietnamese law. Any disputes will be resolved at the competent court in Vietnam.• If you have any questions about the terms of service, please contact:
Email: support@cchat.vnHotline: 0868 506 800 (8am - 5pm, all days)
Was this article helpful?Have feedback or questions? Reach out to us at cskh@cchat.vn or call 0868 506 800 Customer Service for assistance, thank you!
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CCHAT Store System
CChat - Ba Trieu: 58B Ba Trieu, Hoan Kiem, Hanoi
CChat - Chua Boc: 187 Chua Boc, Dong Da, Hanoi
CChat - Pham Ngoc Thach: 102A.B1 Pham Ngoc Thach, Dong Da, Hanoi
CChat - Nguyen Trai: 338 Nguyen Trai, Nam Tu Liem, Hanoi
CChat - Hang Voi: 42 Hang Voi, Hoan Kiem, Hanoi
CChat - Hai Phong: Floor 2 Aeon Mall Hai Phong
CChat - Le Duan, Da Nang: 47 Le Duan, Hai Chau, Da Nang
Business Partnership
Trang Anh Manufacturing & Trading Co., Ltd.. Address: No. 38, Lane 27 Ly Son, Group 30, Ngoc Thuy Ward, Hanoi City, Vietnam. Tax Code: 0108731654
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